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New York National Guard Family Assistance Centers

Military and Family Readiness Specialists
Toll free: 877-715-7817

Northern Regions (Regions 1 - 4)

Linda Rennie - Lead Military & Family Readiness Specialist - Northern RegionJFHQ-DMNA Latham
330 Old Niskayuna Rd, Latham, NY 12110
W: (518) 786-0390
C: (518) 649-2196
linda.m.rennie.civ@army.mil

Region 1

Counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming

Masten Avenue Armory27 Masten Avenue, Buffalo, NY 14204
VACANT (716) 888-5797
Conecticut Street Armory184 Connecticut Street, Buffalo, NY 14213
Michael Stanton(716) 888-5798
michael.f.stanton9.civ@army.mil

Region 2

Counties: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Yates

Rochester Armory42 Patriot Way, Rochester, NY 14624
Gary Pike(585) 783-5310
gary.c.pike.civ@army.mil
Joel Beardsley(585) 783-5367
joel.c.beardsley.civ@army.mil

Region 3

Counties: Broome, Cayuga, Cortland, Chenango, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, Tompkins

Thompson Road Armory6900 Thompson Road, Syracuse, NY 13211
VACANT (315) 438-3196

Region 4

Counties: Albany, Clinton, Delaware, Franklin, Essex, Hamilton, Montgomery, Fulton, Rensselaer, Saratoga, Schoharie, Schenectady, Warren, Washington

Troy Armory137 Glenmore Road, Troy, NY 12180
Steven Marchese(518) 285-6953
steven.j.marchese.civ@army.mil
Queensbury Armory65 Stone Quarry Road, Queensbury, NY 12804
Taylor Cross(518) 786-0404
taylor.i.cross.civ@army.mil
JFHQ-DMNA Latham330 Old Niskayuna Rd, Latham, NY 12110
Linda RennieW: (518) 786-0390
C: (518) 649-2196
linda.m.rennie.civ@army.mil

Southern Regions (Regions 5 - 11)

Betty Eissfeld - Lead Military & Family Readiness Specialist - Southern RegionLexington Avenue Armory
68 Lexington Avenue, New York, NY 10010
W: (646) 424-5555
C: (518) 649-2065
betty.a.eissfeld.civ@army.mil

Region 5

Counties: Columbia, Dutchess, Greene, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester

Camp Smith Training SiteBuilding 500, 3rd Floor, Cortlandt Manor, NY 10567
David Fernandez(914) 944-6592
david.fernandez10.civ@army.mil
New Windsor Armory910 Raz Avenue, New Windsor, NY 12553
Shelly Aiken(914) 944-6595
shelly.m.aiken.civ@army.mil

Region 6

Counties: Kings, Richmond

Fort Hamilton212 General Lee Avenue, Room 106, Fort Hamilton, NY 11252
Melissa Wong(347) 569-8047
melissa.l.wong.civ@army.mil

Region 7

Counties: Bronx, Queens

Lexington Avenue Armory68 Lexington Avenue, New York, NY 10010
Betty EissfeldW: (646) 424-5555
C: (518) 649-2065
betty.a.eissfeld.civ@army.mil

Region 8

Counties: Nassau

Armed Forces Reserve Center25 Baiting Place Road, Farmingdale, NY 11735
Laraine Figliuolo(631) 962-1637
laraine.h.figliuolo.civ@army.mil

Region 9

Counties: Suffolk

AASF #1, Ronkonkoma201 Schafer Street, Ronkonkoma, NY 11779
Brian Randolph(631) 471-0909
brian.j.randolph.civ@army.mil

Region 10

Counties: New York

Harlem Armory2366 5th Avenue, New York, NY 10037
​​​​​​​Priscilla Johnson-Lloyd(212) 576-0771
priscilla.l.johnson-lloyd.civ@army.mil

NYNG Family Programs LogoService Member and Family Resource Center
One Call Does it All

Service Member and Family Resource Centers (SMFRC) are located around the nation to serve the needs of Service Members and their Families by providing Eight Essential Services. There are fourteen Service Member and Family Resource Centers conveniently located throughout New York. They are staffed by Military and Family Readiness Specialists who offer information and referrals to Service Members and their Families regardless of their branch of service or duty status.

MFRSs’ provide information on resources and benefits that are available within the military network and in your local community.

Our Eight Essential Services include:

  1. Legal Resource and Referrals
    Assistance with Powers of Attorney/Wills, Service Members Civil Relief Act, USERRA, ESGR.
  2. Financial Resource and Referrals
    Understanding military pay; referrals for financial assistance grants/loans; referrals for personal financial management training.
  3. TRICARE Resource and Referral
    Assistance with TRICARE Medical and Dental applications; identifying medical service providers; claims assistance.
  4. ID Cards and DEERS
    Assistance with obtaining dependent ID cards through nearest RAPIDS Centers.
  5. Crisis Intervention and Referral
    Emergency assistance with sensitive issues; American Red Cross.
  6. Community Information and Outreach
    Assistance with Child Care resources, employment and career resources and VA benefits resources.
  7. Exceptional Family Member Program or EFMP
    A mandatory U.S Department of Defense enrollment program that works with other Military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services worldwide to U.S. military families with special needs.
  8. Emergency Family Assistance Center or EFAC
    Emergency Family Assistance Centers promotes short and long term recovery and the return to a stable environment and mission ready status for DoD personnel and their families following an all-hazards incident. Simply, an EFAC is to coordinate and provide accurate information, comfort, and support to individuals and families impacted by disaster.
©NYS DMNA: New York National Guard Military Family Assistance Centers (MFAC)
Page Last Modified: 13 Jun 23