Mail a letter with proof that the medal or ribbon was awarded - normally the orders presented with the award or written proof that duty was performed - to the New York State Awards Section:
Headquarters, New York State Division of Military and Naval Affairs
ATTN: State Awards
330 Old Niskayuna Road
Latham NY 12110
Contact the New York State Awards Program Principal Awards Clerk, Jorge Encarnacion:
(518) 786-4589
jorge.l.encarnacion.nfg@army.mil.